Ponce Plaza Hotel & Casino, Ponce ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Reina Street, Ponce, Puerto Rico, 00731

Ponce Plaza Hotel & Casino is a 4-star property featuring 69 non-smoking rooms, including standard rooms and Jr. Suites, along with an on-site casino and restaurant. Guests can indulge in a culinary experience at the award-winning Lola Eclectic Cuisine, known for its inventive menu and lively bar atmosphere.

Rooms & Amenities

Ponce Plaza Hotel & Casino offers 69 non-smoking accommodations that blend modern style with historical architecture. Each room features air conditioning, a flat-screen cable TV, and views of Serralles Castle. Suite bathrooms are more spacious, with an added vanity room.

Dining Options

Dining options include the Lola Eclectic Cuisine restaurant, serving international cuisine for lunch and dinner, as well as delicious sandwiches, burgers, and pizzas. The hotel's Viva Bar offers mixed drinks, beer, and wine in a vibrant setting, where locals and travelers gather.

Leisure & Events

The property also features facilities for events with fully transformable conference rooms, supported by an experienced sales staff for coordination. Guests can enjoy a small pool terrace for relaxation and an on-site gym for fitness needs.

Location & Transportation

Ponce Plaza Hotel & Casino is ideally situated a five-minute walk from landmarks like City Hall and the Old Fire House Museum, enriching guests' cultural experience. The hotel is 6 miles from Mercedita Airport, providing straightforward access to transportation.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

4 persons

12 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

Check Prices

Standard Room Two Beds

Max:

4 persons

12 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

Check Prices

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Centre

Ponce200 m

Airports

Mercedita (PSE) 6.1 km

Eugenio Maria de Hostos (MAZ) 82.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exquisite Dining

“Dining at Melao was a highlight of our stay, the breakfast was superb, and the coffee was the best I've ever had.” view full review

Comfortable Stay

“Our room was a perfect size, featuring incredibly comfortable beds and a modern bathroom with a luxurious rain shower.” view full review

Easy Parking

“The free parking was a wonderful convenience, allowing us to explore without worrying about vehicle safety or costs.” view full review

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Dryer

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Toys

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Sun loungers
Casino
Karaoke
Live entertainment
Sun terrace
Garden area
Public Bath

Room features

Air conditioning
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Reina Street, Ponce, Puerto Rico, 00731

Map view

street view

Reina Street, Ponce, Puerto Rico, 00731

City landmarks

2325 Ave. Las Americas

Museo de Art de Ponce

1.3 km

Museum

Serralles Castle

1.2 km

Church

Cathedral of our Lady of Guadaloupe

640 m

Park

Parque de la Ceiba

690 m

Calle el Vigia 00730

Cruceta Del Vigia

1.6 km

Church

Iglesia De La Santisima Trinidad

620 m

Ponce

Monument to the abolition of slavery

740 m

Bridge

Fuente de los Leones

730 m

Parque Ecologico Urbano

800 m

Nearby

Museum

Parque de Bombas

170 m

Museum

Armstrong-Poventud House

60 m

Museum

Museum of Puerto Rico Music

420 m

Museum

Museum of the History of Ponce

330 m

Ponce

Plaza Las Delicias

200 m

106 Calle Reina Isabel

Casa Wiechers-Villaronga

140 m

PoncePuerto Rico

Plaza of Delights

60 m

70 Christina Street

Centro Cultural Carmen Sola de Pereira de Ponce

220 m

Museum

Museo de la Masacre de Ponce

350 m

Square

Plaza Juan Ponce De Leon

500 m

Calle Villa

Rosaly-Batiz House

250 m

Cll Isabel

Teatro Fox Delicias

50 m

Marina

Old Ponce Casino

270 m

Segundo

Domingo Cruz

120 m

130-144 Calle Villa

Centro Espanol de Ponce

210 m

Calle Atocha esq

Casa Vives

220 m

8-10 Calle Mayor

Casa Paoli

330 m

Calle Concordia

Parque Urbano Dora Colon Clavell

460 m

Cemetery

Roman Baldorioty de Castro National Pantheon

500 m

Library

Fundacion Biblioteca Rafael Hernandez Colon

330 m

Museum

Museo del Autonomismo Puertorriqueno

500 m

Restaurants

Lola

30 m

Plaza de Ponce

Chef's Creations

70 m

100 Calle Reina

Vistas Restaurant & Cocktail Lounge

200 m

#76 Calle Cristina #76

Mocha Coffee Bar & Bistro

240 m

75 Calle Cristina

Sabor y Rumba

220 m

Calle Isabel #66 Downtown Ponce Suite un100

Puli's Cocktail Popsicles

320 m

Plaza del Mercado Isabel 2 Kiosk 111

Rincon Argentino

460 m

Calle Salud #69

El Rastro

490 m

154 Calle Victoria Corner Simon de la Torre

Nispero Asador

450 m

32 Calle Isabel

Reviews and Ratings

Feedback from previous guests about their experience.

66%

liked the hotel and would stay again

Great location

Quick response to cleaning issues

Room cleanliness concerns

Inconsistent service quality

6.6/10

Nice

Rooms

7.0

Location

8.3

Service

6.7

Dining

5.0

John

United States, January 2024

6.8/10

The hotel was nice and big, but not soundproof, so I could hear everything happening outside. It was a bit pricy considering the lack of promised amenities like a refrigerator and balcony.

Rooms

7.0

The rooms were spacious and clean. However, they were not soundproof, which was a downside. Missing the refrigerator and balcony that were supposed to be included.

Service

7.0

The staff was initially a bit unwelcoming until they realized my whole family was staying there. They were friendly and accommodating, but had struggles with resolving issues like a malfunctioning room key.

Location

8.0

The hotel's location was wonderful, right in the town square with many attractions nearby. However, there was an unpleasant odor of black mold in some areas.

Dining

5.0

The dining options were just fair for the price paid, with very limited choices. Previous feedback from other guests seemed to influence the menu.

Facilities

7.0

The hotel offered working breakfast and a variety of services like room service and laundry. However, some areas had an unpleasant odor of black mold.

David

United States, December 2023

6.6/10

My stay at the hotel was quite a mix of experiences. The location was amazing, right in the center of Ponce, but the service had its ups and downs. The rooms needed some improvements, but the facilities were decent overall.

Rooms

6.0

The initial room I was assigned was not completely dark at night, and there was a mildew smell in the back building area. However, after requesting a change, the new room was clean and more comfortable.

Service

7.0

The staff, while initially rude when asked simple questions, quickly resolved issues like a dirty pool. However, there were delays in getting a malfunctioning room key fixed.

Location

8.0

The hotel is right in the center of Ponce, which was amazing. However, the area sometimes had an unpleasant odor and black mold issues.

Dining

5.0

The dining experience was just fair, and it could get slow during busy times. Traditional local products were available but didn't meet expectations.

Facilities

7.0

The facilities, including the pool area, were decent but needed better upkeep to fully enjoy.

Great location

Room cleanliness concerns

Henry

United States, November 2023

6.8/10

My stay at the hotel was quite pleasant overall. The rooms were excellent, spacious, clean, and the beds were comfortable. However, the AC control being centralized at the front desk was a bit inconvenient. The fact that the room was completely interior without windows to the outside was unusual but not a problem. The location directly on the town square was a unique experience.

Rooms

8.0

The rooms were excellent, spacious, clean, and the beds were comfortable. The fact that there was plenty of AC, but it was controlled by the front desk was a little inconvenient for me. Also, having no windows to the outside was a new experience, yet it didn't bother me at all.

Service

6.0

The service was a mix of experiences. While some staff members were rude and unhelpful when asked simple questions, others were friendly and courteous. It seems there are some issues in certain rooms that need to be addressed.

Location

9.0

The location of the hotel is wonderful, right on the town square in a great and safe area. It was quite convenient for exploring the downtown area and offered a unique view of the water drainage of the sink in the premise restaurant Lola's.

Dining

5.0

The dining experience was a bit disappointing, especially considering the high price for minimal offerings. While the quoted price was reasonable, the individual preparation of dishes led to longer waiting times when the place was busy. Also, not having certain essentials like water or cable TV was unexpected.

Facilities

6.0

The hotel facilities were functional, but there were some noticeable gaps such as empty vending machines with no drink options. The lack of amenities like room service, dry cleaning, and shops/commercial services made the overall stay less convenient.

Great location

High prices